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Dealership & mom update

June 29th, 2008 at 04:07 pm

I just had a request for an update on the dealership overcharge, so here it is:

I called them last monday morning and left a message basically stating that the loan paperwork didn't match the purchase agreement. I asked them to please pull the paperwork and call me back immediately to resolve the problem. I didn't give them any more details than that. Within an hour the finance guy called me back, apologizing profusely! He said I was absolutely right and that they didn't update the "board" so he didn't know the price had changed. He said they would send me a check for $495 to which I replied "What about the sales tax you overcharged me?" His response was "Oh." He said I should expect the check by the end of the week. Sure enough, a check for $519.75 arrived on friday. I consider this a done deal and I am happy with the way they handled it. It was entirely their fault, a simple administrative error, and they apologetically cleared it up. No hard feelings. As far as the dates on the paperwork: not sure why they're that way, but they don't appear to be an issue.

As for my mom - her surgery was friday and it went well. She called me a little after 2 pm and that was a surprise! I didn't think she'd feel up to calling me. So she's home resting and I'm not sure how long she'll be out of work. She'll be out with full salary, so that's a GREAT thing! She still has to fill out the paperwork at the hospital to see if she can get any financial assistance. She's already on the hook for $1500 and that only brings her through the surgery, no extras and we haven't even gotten to radiation yet. ANY aid she can get approved for would be greatly appreciated. She can't even get caught up on what she still owes for heat for last winter, and next winter will be here before we know it - and worse! She's still in the hole $350 and can't seem to get any savings built up for next winter. Medical bills are an impossibility right now!!

2 Responses to “Dealership & mom update”

  1. Blue Eyes Says:

    I'm happy you got such a fast response at the dealership. I'm also glad that your mother is doing better and the surgery went well.

  2. sillyoleme Says:

    I'm glad the car situation worked out for you, and that your mom is doing better!

    Hopefully she'll be able to get the medical expenses under control and start some saving again. Good luck!

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